There could be situations when customers request a refund of the online payments made for the registration(EGCON2023) in our website due to failed transactions or technical issue arises during the payment process:
As we use payment partner as PayU. We follow the same policy as our payment partner, is described below:
Following are the various types of refunds that you can use to refund payments to your customers:
Normal Refund
Amount is refunded within 5-7 working days.
Instant Refund
Amount is refunded almost immediately.By issuing instant refunds to your customers, you can provide a better user experience for them. This also helps in improving their reliability and trust in your business.
Batch Refund
Issue refunds in bulk using an XLSX or CSV file. Once you upload a file, it is picked up for processing after 70 minutes. You can cancel a batch upload in the 70 minutes before it is picked up for processing.