There could be situations when customers request a refund of the payments made for the registration(EGCON2022) in our website due to failed transactions or technical issue arises during the payment process:
As we use payment partner as PayU. We follow the same policy as our payment partner, is described below:
Following are the various types of refunds that you can use to refund payments to your customers:
Amount is refunded within 5-7 working days.
Amount is refunded almost immediately.By issuing instant refunds to your customers, you can provide a better user experience for them. This also helps in improving their reliability and trust in your business.
Issue refunds in bulk using an XLSX or CSV file. Once you upload a file, it is picked up for processing after 70 minutes. You can cancel a batch upload in the 70 minutes before it is picked up for processing.